It turned out to be imperative that users don’t factory reset their Insteon hubs, since those have to communicate with the currently Inste-Gone servers as part of initial configuration, diligently verifying the SSL certificates. Others, having expected the shutdown to eventually happen, started collecting and rehosting rapidly disappearing documentation, helping each other keep their tech up in the meantime, and looking into alternative platforms. People, rightfully angry about being literally left in the dark, were looking for answers – as if mocking them, Insteon’s homepage claimed that all services were operational. Instantly, the Insteon subreddit has livened up. What’s more – the C-rank management has scrubbed their LinkedIn profiles from mentioning Insteon and SmartLabs (Insteon’s parent company). Looking through the Insteon subreddit’s history, there were signs of the company’s decline for good half a year now, but things were mostly stable – until about a week ago, when users woke up and noticed that parts of their smart home network stopped working, the mobile app would no longer respond, and the company’s resources and infrastructure went down. For almost two decades, Insteon used to offer products like smart light switches, dimmers, relays, various sensors, thermostats – the usual home automation offerings, all linked into a cozy system. In my last batch I have had 3 switches fail shortly after the 2 year mark.In today’s “predictable things that happened before and definitely will happen again”, Insteon, a smart home company boasting the Insteon ecosystem of devices built around their proprietary communication standards, has shut down their servers without a warning. They only have a 2 year warranty for a reason. I have replaced some Insteon switches 3 times for various firmware bugs or outright failure. I have had a couple of unfortunate times where the wires in the boxes broke and then had to replace the electrical box/wire. twist nuts to install any HA switches as they do not last forever and electrical wires will get damaged from all the twisting and untwisting of regular nuts. I highly recommend you use Wago lever nuts vs. It is good to have a few on hand for troubleshooting and replacement. And if you end up with some extra switches in the end that is not a bad thing, as some will fail at some point. I recommend you just order some of both types. You should at least be able to estimate where you are going to have fans, etc. It is also against code to put a dimmer on any switched outlets due to risk of fire or injury. For non-dimmable loads you will likely have things like fan hum and light flicker and may reduce the lifetime of those devices (motors, ballasts, etc).
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